Kaushik Mukherjee Male
Self Employed
Kolkata
My goals
My goal is to become a very successful Software Quality Professional, in both the areas of Software Quality Control and Software Quality Assurance
I'm here to
- Network with other Testing professionals.
- Improve my Testing skills and knowledge.
- Help other Testing professionals.
I can help with
I can help with my knowledge, views, understanding and experience
Right now, I need help with
Presently I need help with different Manual Software Testing Tips & Tricks regarding testing a Web Application, help with new unexplored areas in this domain etc .....
Career Expertise
Career Level
Tester / Testing Engineer
Testing Skills
Black Box Testing, Manual Testing, QC, Regression Testing, Security Testing, V-Model
Industries / Functional Domains
IT - ITES - Internet
Other
Software Quality Control, Software Testing, Manual Testing, Black Box Testing, Functional Testing, Web Application Testing, Non Functional Testing, Key Testwares(IEEE 829), Web Application Testing, Non Functional Testing
Work Experience (Total: 2 years)
Aug 2009 - Present
Freelance Software Testing Professional
Self Employed
Kolkata, WB, India
After leaving Elecom Software Pvt. Ltd., I am working as “Freelance Software Testing Professional” and mainly into manual software testing of web applications developed in .Net but for none of the above I can show any related documents like experience certificate, pay slip etc nor any kind of sample from any of the projects.
Self Employed
Kolkata, WB, India
After leaving Elecom Software Pvt. Ltd., I am working as “Freelance Software Testing Professional” and mainly into manual software testing of web applications developed in .Net but for none of the above I can show any related documents like experience certificate, pay slip etc nor any kind of sample from any of the projects.
Jan 2009 - Jul 2009
Quality Engineer
Elecom Software Pvt. Ltd. (ISO 90012000 Company)
Kolkata, WB, India
Manual Blackbox/Functional Testing, Web Application Testing, Creation and maintenance of Testwares like Test Plan, Test Case, Incident Report (as per IEEE 829 Standard) .....
Elecom Software Pvt. Ltd. (ISO 90012000 Company)
Kolkata, WB, India
Manual Blackbox/Functional Testing, Web Application Testing, Creation and maintenance of Testwares like Test Plan, Test Case, Incident Report (as per IEEE 829 Standard) .....
Aug 2007 - Dec 2008
Freelance Software Testing Professional
Self Employed
Kolkata, WB, India
After leaving 123greetings.com, I worked as “Freelance Software Testing Professional” and was mainly into manual software testing of web applications developed in .Net but for none of the above I can show any related documents like experience certificate, pay slip etc nor any kind of sample from any of the projects.
Self Employed
Kolkata, WB, India
After leaving 123greetings.com, I worked as “Freelance Software Testing Professional” and was mainly into manual software testing of web applications developed in .Net but for none of the above I can show any related documents like experience certificate, pay slip etc nor any kind of sample from any of the projects.
Jan 2007 - Aug 2007
Team Member (Network Operations Center (NOC))
123greetings.com (IntraSoft Technologies Pvt. Ltd.)
Kolkata, WB, India
· Functional Testing and Regression Testing of the different ecard related features of the site like full of ecard creation process (both Live and Deferred), ecard tracking etc in terms of the many existent and upcoming events and categories etc.
· Functional Testing of server performance parameter pages like Server Load, Hourly Card Count, Queued Mails, Homepage Hits etc.
· Non Functional Testing like Compatibility Testing (OS Compatibility, Browser Compatibility), Interface Testing (Aesthetics, Usability, Navigation) of the website.
· Creation of Test Cases and corresponding Bug Lists as per the Test Plan as part of the STLC.
· Monitoring all applicable servers (App Servers, Image Servers etc) on a 24/7 basis with a view towards ensuring 100% server uptime thus minimizing server downtime. Monitoring the site (Main and Associates System) and ensuring their 100% availability with attention to proper display of Advertisements (Banners, Skyscrapers etc).
123greetings.com (IntraSoft Technologies Pvt. Ltd.)
Kolkata, WB, India
· Functional Testing and Regression Testing of the different ecard related features of the site like full of ecard creation process (both Live and Deferred), ecard tracking etc in terms of the many existent and upcoming events and categories etc.
· Functional Testing of server performance parameter pages like Server Load, Hourly Card Count, Queued Mails, Homepage Hits etc.
· Non Functional Testing like Compatibility Testing (OS Compatibility, Browser Compatibility), Interface Testing (Aesthetics, Usability, Navigation) of the website.
· Creation of Test Cases and corresponding Bug Lists as per the Test Plan as part of the STLC.
· Monitoring all applicable servers (App Servers, Image Servers etc) on a 24/7 basis with a view towards ensuring 100% server uptime thus minimizing server downtime. Monitoring the site (Main and Associates System) and ensuring their 100% availability with attention to proper display of Advertisements (Banners, Skyscrapers etc).
Oct 2006 - Jan 2007
Technical Support Associate (Process Dell, USA) (V
Wipro BPO Solutions Ltd
Kolkata, WB, India
My prime responsibility was 24x7 voice based technical troubleshooting of Dell desktops (LOB (Line Of Business): Dimension). I used to attend calls from International customers, mainly from North America to provide quick and efficient solutions to their technical queries (about Softwares, Hardwares and Networking) related to Dimensions based on softwares like DSN (Dell Solution Network) - (a customized Solution Tool), DellConnect (a customized RDS (Remote Desktop Sharing) Tool) etc and a number of company specific websites. Effective call logging and customer case handling using DellServ – (a customized Case Management Tool) was also a part of my job. Besides hardcore technical troubleshooting, I also used to handle customer queries related to replacements and dispatches and their status, policies etc. I had to ensure complete customer satisfaction and a number of quality parameters on the whole process. Though it was an inbound process, giving a call back to some customers under special circumstances were also a part of my job
Wipro BPO Solutions Ltd
Kolkata, WB, India
My prime responsibility was 24x7 voice based technical troubleshooting of Dell desktops (LOB (Line Of Business): Dimension). I used to attend calls from International customers, mainly from North America to provide quick and efficient solutions to their technical queries (about Softwares, Hardwares and Networking) related to Dimensions based on softwares like DSN (Dell Solution Network) - (a customized Solution Tool), DellConnect (a customized RDS (Remote Desktop Sharing) Tool) etc and a number of company specific websites. Effective call logging and customer case handling using DellServ – (a customized Case Management Tool) was also a part of my job. Besides hardcore technical troubleshooting, I also used to handle customer queries related to replacements and dispatches and their status, policies etc. I had to ensure complete customer satisfaction and a number of quality parameters on the whole process. Though it was an inbound process, giving a call back to some customers under special circumstances were also a part of my job
Jan 2006 - Sep 2006
Software Developer
Info Silicate Systems Private Limited
Kolkata, WB, India
Coding and Manual Blackbox/Functional Testing, Regression Testing, Standalone Application Testing, Web Application Testing, Creation and maintenance of Test Plan, Test Case, Bug List.
Info Silicate Systems Private Limited
Kolkata, WB, India
Coding and Manual Blackbox/Functional Testing, Regression Testing, Standalone Application Testing, Web Application Testing, Creation and maintenance of Test Plan, Test Case, Bug List.
Education
2005 - 2006
Industrial Training on VB.NET & SQL Server, Novel Institute of Vocational Training (NIVT)
Kolkata, WB, India
Kolkata, WB, India
2002 - 2005
MCA, Sikkim Manipal University
Kolkata, WB, India
Kolkata, WB, India
2002 - 2003
Certificate on Computer Hardware, Networking & PC Maintenance, DOEACC CENTRE
Kolkata, WB, India
Kolkata, WB, India
2001 - 2003
eDiploma in Advanced Software Technology (eDAST), CMC Limited
Kolkata, WB, India
Kolkata, WB, India
1998 - 2001
B.Sc (3 year general), Calcutta University
Kolkata, WB, India
Kolkata, WB, India
1996 - 1998
Higher Secondary, W.B.C.H.S.E.
Kolkata, WB, India
Kolkata, WB, India
1994 - 1996
Secondary, W.B.B.S.E.
Kolkata, WB, India
Kolkata, WB, India
Resume
